Resident Portal

lerTara QC

Resident Services

Submit a barangay complaint or send an anonymous tip to help keep Barangay San Agustin safer—no account required.

Built for Barangay San Agustin residents

This portal helps residents report concerns and share information that supports community policing in Barangay San Agustin, Novaliches, Quezon City.

Use the services below to file a formal complaint or send an anonymous tip. Both options go to authorized barangay reviewers so the right response can begin.

  • Formal complaints Submit a detailed complaint with your contact information for follow-up.
  • Anonymous tips Share concerns quietly with a location, photo, and description—without revealing who you are.
  • Community-first Every submission helps strengthen awareness and safety across Barangay San Agustin.

How can we help you today?

Choose a service below. Each card explains what it is for and how it works, then opens the matching form.

Submit Complaint

Use this when you need to file a formal barangay complaint about a person or incident. Your details help officers contact you for updates and clarification.

  • Open the form and fill in complainant and defendant information.
  • Describe what happened, including date, time, and complaint type.
  • Submit to get a complaint ID for tracking and review.

Send Tip Anonymously

Use this when you want to report a concern without sharing your identity. Tips help barangay responders stay ahead of issues in your neighborhood.

  • Provide the location where the concern happened.
  • Attach a clear photo and describe what you observed.
  • Submit anonymously and keep the tip ID for reference.

Our Mission

To provide a unified, efficient, and responsive emergency management system for Barangay San Agustin that protects lives and property through seamless coordination and real-time information sharing.

Our Vision

To become a model barangay for community policing and monitoring in Novaliches, Quezon City—leveraging technology to create a safer, more resilient Barangay San Agustin through proactive and coordinated public safety initiatives.

Our Values

Integrity, Excellence, Collaboration, and Innovation guide our commitment to serving the people of Barangay San Agustin, Novaliches, Quezon City with dedication and professionalism in every public safety operation.

We're here to help

Reach the AlerTara QC team in Barangay San Agustin for support or questions about resident services.

Email contactcps@alertaraqc.gov.ph
Address Barangay San Agustin, Novaliches, Quezon City, Metro Manila Philippines
Operation Hours 24/7
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